No need for reassessment – Current HCP recipients will transition to Support at Home at their existing service level.
Budget stays the same – Recipients will receive a budget aligned with their current HCP level.
Flexibility in service choice – Clients can adjust their mix of approved services anytime with their provider.
Support at Home will have eight budget levels instead of the four Home Care Package levels. However, existing recipients will be allocated a budget that aligns with their current package level.
Each client will have a single provider responsible for arranging services within their budget. Existing Home Care Package providers will automatically transition into the new program and can continue supporting their clients.
Assistive Technology & Home Modifications (AT-HM) Scheme – Funding for approved equipment and home modifications without needing to use existing funding.
Restorative Care Pathway – Short-term (up to 12 weeks) allied health support to help regain function and independence.
End-of-Life Pathway – Additional in-home care for clients with less than 3 months to live (up to $25,000 in funding over 16 weeks).
The government will continue funding aged care, but clients will contribute based on service type and when they receive their package.
The amount a client pays will depend on their age pension status, with full pensioners paying the least.
If you were receiving a Home Care Package, on the National Priority System, or already assessed as eligible for a package as of 12 September 2024, a “no worse off” rule applies. This means you will not pay more in fees than you would have under the old HCP program.
Even if you are later reassessed into a higher Support at Home level, your contributions will stay the same or be lower than they would have been under HCP.
This ensures fairness and protects existing HCP recipients from unexpected cost increases.
If you were receiving a Home Care Package (HCP) and had unspent funds as of 30 June 2025, you will keep these funds for use under the new Support at Home program.
You can use these funds to:
This ensures that any remaining HCP funds continue to support your care needs under the new system.
Existing Home Care Package recipients will move to Support at Home automatically with their current budget and service level if assessed prior to September 12 2025.
To learn more about the new Support at Home or to become a BASScare client, please call (03) 8809 0050 or email homecare@basscare.org.au
Click Here to visit our Home Services page for further details.
