Contact Us
Customer Feedback
We welcome your views and use them to improve our services. Customer feedback is valuable in helping us to understand your expectations of the care and services you receive, and in identifying service improvements we can make. We also welcome feedback from Volunteers and other stakeholders.
We would encourage you to discuss any of your comments and concerns with a staff member. You can also use this feedback form to let us know.
Residential Services & Administration
Faversham House (Admin Head Office)
27 Shierlaw Ave, Canterbury Victoria 3126
Post: PO Box 304, Canterbury Victoria 3126
Phone: 03 8809 4000
Fax: 03 8809 4994
E-mail: reception@basscare.org.au
Independent Living Units & Airdrie House Society
Phone: 03 8809 0007
E-mail: alu@basscare.org.au
Social Support Services
Canterbury Centre
2 Rochester Road, Canterbury Victoria 3126
Phone: 03 9880 4709
Fax: 03 9888 5776
E-mail: socialsupport@basscare.org.au
Maranoa House
10 Faversham Road, Canterbury Victoria 3126
Phone: 03 8809 4979
Fax: 03 9830 2866
E-mail: maranoa@basscare.org.au
Marwal Centre
9 Marwal Avenue, North Balwyn Victoria 3104
Phone: 03 9819 7194
Fax: 03 9859 2357
E-mail: marwal@basscare.org.au
Meals Services
Canterbury Centre
2 Rochester Road, Canterbury Victoria 3126
Phone: 03 9880 4703
Fax: 03 9888 5776
E-mail: mealsservice@basscare.org.au
Services
| Phone | ||
| Social Support Services | 03 9880 4709 | socialsupport@basscare.org.au |
| Meals On Wheels | 03 9880 4703 | mealsservice@basscare.org.au |
| Hall Hire & Catering Service | ||
| Canterbury Centre, Canterbury | 03 9880 4703 | mealsservice@basscare.org.au |
| Marwal Centre, North Balwyn | 03 9819 7194 | mealsservice@basscare.org.au |
| Community Lunches | ||
| Canterbury Centre, Canterbury | 03 9880 4709 | socialsupport@basscare.org.au |
| Marwal Centre, North Balwyn | 03 9819 7194 | marwal@basscare.org.au |
| Hairdressing & Podiatry Bookings | ||
| Marwal Centre, North Balwyn | 03 9819 7194 | marwal@basscare.org.au |
| “Conochie Cuts” Hairdressing Bookings | ||
| Canterbury Centre, Canterbury | 03 9880 4703 | socialsupport@basscare.org.au |
| Senior Citizens’ Club North Balwyn | ||
| President | 03 9859 8330 | marwal@basscare.org.au |
| Dementia Services | 03 8809 4979 | maranoa@basscare.org.au |
| Volunteering | 03 8809 0010 | volunteers@basscare.org.au |