Contact

Contact Us

Customer Feedback

We welcome your views and use them to improve our services. Customer feedback is valuable in helping us to understand your expectations of the care and services you receive, and in identifying service improvements we can make. We also welcome feedback from Volunteers and other stakeholders.

We would encourage you to discuss any of your comments and concerns with a staff member. You can also use this feedback form to let us know.

Feedback Form

Faversham House (Admin Head Office)

27 Shierlaw Ave, Canterbury Victoria 3126

Post: PO Box 304, Canterbury Victoria 3126
Phone: 03 8809 4000
Fax: 03 8809 4994
E-mail: reception@basscare.org.au

Affordable Independent Living Units

Phone: 03 8809 0012
E-mail: ailu@basscare.org.au

Hester Canterbury

9 Chatham Road, Canterbury Victoria 3126

Phone: 03 8809 0300
E-mail: hester@basscare.org.au

Morgan Glen iris

14 Elizabeth Street, Glen Iris Victoria 3146

Phone: 03 9852 5800
E-mail: morgan@basscare.org.au

Canterbury Centre

2 Rochester Road, Canterbury Victoria 3126

Phone: 03 9880 4709 or 0437 785 073
Fax: 03 9888 5776
E-mail: socialsupport@basscare.org.au

Maranoa House

10 Faversham Road, Canterbury Victoria 3126

Phone: 03 8809 4979
Fax: 03 9830 2866
E-mail: maranoa@basscare.org.au

Marwal Centre

9 Marwal Avenue, North Balwyn Victoria 3104

Phone: 03 9880 4751
Fax: 03 9859 2357
E-mail: marwal@basscare.org.au

Meals Service – Hawthorn / Kew

9 Marwal Avenue, Balwyn North Victoria 3104

Phone: 03 9880 4750
E-mail: hawthornkew@basscare.org.au

Meals Service – Canterbury

2 Rochester Road, Canterbury Victoria 3126

Phone: 03 9880 4703
E-mail: mealsservice@basscare.org.au

Meals Service – Balwyn

9 Marwal Avenue, Balwyn North Victoria 3104

Phone: 03 9819 7194
E-mail: mealsservice@basscare.org.au

Home Care

131 Maling Road, Canterbury Victoria 3126

Phone: 03 8809 0050
E-mail:homecare@basscare.org.au