Contact us

You can reach us anytime via reception@basscare.org.au

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BASScare Services - Quick Reference

	Phone	Email
Community Services
Dementia Services	03 8809 4979	maranoa@basscare.org.au
Affordable Independent Living Units	03 8809 0012	ailu@basscare.org.au
Meals On Wheels	03 9880 4703	mealsservice@basscare.org.au
Group Activities and Programs	03 9880 4709	socialsupport@basscare.org.au
Home Services
Home Care	03 8809 0050	homecare@basscare.org.au
Residential Aged Care
Faversham House	03 8809 4000	admissions@basscare.org.au
Samarinda Lodge	1300 591 464	reside@basscare.org.au
Assisted Living
Morgan Glen Iris	1300 667 444	sales@basscare.org.au
Retirement Living
Hester Canterbury	1300 667 444	sales@basscare.org.au

Share your feedback

We welcome your views and use them to improve our services. Customer feedback is valuable in helping us to understand your expectations of the care and services you receive, and in identifying service improvements we can make. We also welcome feedback from Volunteers and other stakeholders.

We would encourage you to discuss any of your comments and concerns with a staff member. You can also use the below link to visit our online feedback portal or fill out the feedback form below.

Online Feedback Form

Feedback Form

Feedback Form (请点击这里)

You can put the completed form into the feedback boxes at all BASScare offices or you can post or email to:

General Manager
Compliance, Risk and Continuous Improvement
BASScare

Email: feedback@basscare.org.au

P.O.Box 304
Canterbury
Victoria, 3126

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BASScare acknowledges the traditional owners as the original custodians of this land, and respects their customs and traditions and their special relationship with the land.