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Faversham House provides Respite and Permanent residential accommodation. Surrounded by delightful landscaped gardens our facility embraces the local ambience of the community.
Visitor restrictions are currently in place.
For a virtual booking with your relative or loved one via Zoom, What’s App, Skype or FaceTime please Click to book or contact Faversham House directly on 03 8809 4000 .
Thank you for your support observing the guidelines we have in place
to ensure our residents and staff are kept as safe as possible. We have
received positive feedback from our residents and their loved ones about
these measures. We will continue to update you as and when we can make any
further changes when we receive information from the Chief Medical Officer.
Please phone our Admissions Officer on 03 8809 4000 for more information.
In a recent audit by the Aged Care Quality and Safety Commission in June 2020 of Faversham House we received a four star rating which is the top rating residential aged care provider can achieve.
In Australia, residential aged care services are required to be accredited to receive Australian Government subsidies. The Commission has been appointed as the independent accreditation body, and assesses residential services’ performance against the legislated Aged Care Quality Standards (Quality Standards).
Accreditation involves periodic full audits to assess compliance with the Quality Standards. In addition, the Commission monitors the quality of care and services and manages any non-compliance with the Quality Standards.
While accreditation-related processes involve a relationship principally between the Commission as the accrediting body and the approved provider, residential aged care accreditation exists for the benefit of aged care consumers (consumers) their relatives and representatives.
‘’Whilst we met all the Aged Care standards we will continuously consult with our residents and their families to improve the care and services we provide’’ says BASScare CEO, Craig Bardrick. ‘’Our staff have worked hard so we are extremely proud of this achievement.
Faversham House is designed to complement and enhance the existing neighbourhood streetscape, creating a very welcoming, home like atmosphere. Built in 2006 and expanded in 2012, Faversham House is a state-of-the-art aged care home, consisting of a number of residential domains, featuring intimate dining and living areas, equipped with a cosy fire place.
These tranquil domains are further complimented with direct access to outdoor recreation and splendid garden surrounds. Our resident lodgings strongly focus on personalisation and comfort, providing close proximity to an allocated carer’s station.
The safety, dignity, comfort and companionship of our residents is paramount. We are a proud approved provider of Residential Aged Care in Melbourne that allows residents, family, representatives and friends to feel assured, knowing that qualified and supportive staff are always on duty. As a provider of Aging in Place, we offer a consultative approach, ensuring that all our residents receive the appropriate individualised level of care in accordance to their progressive care requirements.
All BASScare staff are carefully selected and highly skilled and
experienced in Aged Care. The facility has 6 units, with an
in-charge Manager for each unit. A Registered Nurse Division One
is in attendance at all times, with a team of Division Two Nurses
and Personal Care attendants to assist. We maintain very high
staffing ratios and rarely use agency staff.
Faversham House has “state-of-the-art” kitchen facilities with all
meals prepared and cooked on site. A balanced and varied menu is
provided, with a focus on fresh food and high quality, home-style cooking. Our
residents are invited to participate in menu planning, whilst
family and friends are welcome to join residents for a meal. A private dining room is also available for small functions.
Faversham House has an “Assisted Memory Unit” which provides for specialised
dementia care. It has its own specifically designed secure
garden area and an an activity lounge designed specifically for this
area of need. We have appropriate and tailored lifestyle programs
which run each day in the Unit.
The Lifestyle team delivers an extensive Lifestyle Program. They
provide a wide variety of activities to meet individual interests,
cultural backgrounds, social, emotional and physical abilities.
Continued participation in the community is encouraged through
volunteers, visits by schools, church and library services, as well
as opportunities for bus outings.
An active continuous improvement management system is in place. The
Aged Care Quality Council’s continuous ongoing audit program ensures
Faversham House is externally and independently assessed.
Ministers from Catholic, Anglican and Uniting churches visit
Faversham House to conduct regular services.
Stay up-to-date on the Faversham Refurbishment
If you would like more information please contact our Admission Officer
Download a copy of the Financial Information Statement giving an overview of accommodation payment fees.
Download a copy of the Permanent Residential Aged Care Request for a Combined Assets and Income Assessment Form. This form is to be completed by people wishing to have an assets assessment for the purpose of entering permanent residential aged care.
BASScare is a Commonwealth Government approved Residential Aged Care Provider. At BASScare we understand that moving to a supported residence is a difficult decision. Prospective residents and their families are most welcome to make an appointment to visit and inspect the facilities at Faversham House.
Entry is subject to eligibility based on care needs as determined by the Aged Care Assessment Service (A.C.A.S.). Referral to this service can be made by a local medical practitioner. If you are on our waiting list, please contact us every month to keep us informed of your intention to remain on the list. Forms will be destroyed in a confidential manner if no contact is made.
Faversham House
27 Shierlaw Ave Canterbury Victoria 3126
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