Faversham House Residential Aged Care Facility

Faversham House provides Respite and Permanent residential accommodation. Surrounded by delightful landscaped gardens our facility embraces the local ambience of the community.


COVID-19 Update:

We are delighted to announce the changes for visitors to Faversham House:

  • Visiting will only be permitted for immediate family and authorised support persons (by prior agreement)
  • In room visiting will be available 9-5, 7 days a week to ensure the reception is staffed to assist with temperature checks and screening/declaration requirements.
  • ALL VISITORS must speak to reception staff before entry.
  • Residents can have one visit a day for a maximum of 2 hours.
  • To ensure no more than one visit occurs per day, we ask that a representative for each resident be nominated to coordinate visitors. This will avoid disappointment if a second visit party arrives and is refused entry.
  • Residents in single rooms will be allowed 2 visitors at a time.
  • Residents in a suite will be allowed 4 visitors at a time.
  • Visitors must wear a mask covering their nose and mouth at all times. It is our preference that visitors under the age of 12 also wear a facemask.
  • Visitors must maintain social distancing at all times.
  • Visitors must take the most direct path straight to and from the resident’s room.
  • Visitors must follow all reasonable directions from Staff.
  • Visitors must not enter any communal area including no access to the coffee machines.
  • Visitors must not consume food or drink during a visit to prevent the need to lower your mask.
  • Visitors must leave and go outside the building if staff need to enter the resident’s room to provide care.
  • Visitors must not enter the staff offices/ nurses stations for any reason.
  • The resident’s bedroom door must be closed during visits.

Thank you for your support observing the guidelines we have in place to ensure our residents and staff are kept as safe as possible. We have received positive feedback from our residents and their loved ones about these measures. We will continue to update you as and when we can make any further changes, when we receive information form the Chief Medical Officer.

We are taking admissions for permanent and respite care at Faversham House.

Please phone our Admissions Officer on 03 8809 4901 for more information.


Faversham House is designed to complement and enhance the existing neighbourhood streetscape, creating a very welcoming, home like atmosphere. Built in 2006 and expanded in 2012, Faversham House is a state-of-the-art aged care home, consisting of a number of residential domains, featuring intimate dining and living areas, equipped with a cosy fire place.

These tranquil domains are further complimented with direct access to outdoor recreation and splendid garden surrounds. Our resident lodgings strongly focus on personalisation and comfort, providing close proximity to an allocated carer’s station.

A welcoming and nurturing environment

The safety, dignity, comfort and companionship of our residents is paramount. We are a proud approved provider of Residential Aged Care in Melbourne that allows residents, family, representatives and friends to feel assured, knowing that qualified and supportive staff are always on duty. As a provider of Aging in Place, we offer a consultative approach, ensuring that all our residents receive the appropriate individualised level of care in accordance to their progressive care requirements.


Here’s what Faversham House has to offer:

Faversham House Accommodation

  • ageing in place
  • 165 Single rooms with en-suite
  • 10* Superior rooms with en-suite. *Superior rooms are a larger
    room suitable for single occupancy
  • All rooms offer individual heating and cooling
  • All rooms provide access points for Phone, Television, Foxtel
    and Wi-Fi* network connection. *Guest Wi-Fi connection
    available upon request
  • All rooms are equipped with a suitable bed, lockable drawer
    and over bed table

Care and Support

All BASScare staff are carefully selected and highly skilled and
experienced in Aged Care. The facility has 6 units, with an
in-charge Manager for each unit. A Registered Nurse Division One
is in attendance at all times, with a team of Division Two Nurses
and Personal Care attendants to assist. We maintain very high
staffing ratios and rarely use agency staff.


Faversham House has “state-of-the-art” kitchen facilities with all
meals prepared and cooked on site. A balanced and varied menu is
provided, with a focus on fresh food and high quality, home-style cooking. Our
residents are invited to participate in menu planning, whilst
family and friends are welcome to join residents for a meal. A private dining room is also available for small functions.

  • Chef and Food Manager on-site
  • our menu planning is in consultation with a dietitian
  • regular menu meetings are conducted with staff and residents
  • we cater to cultural and religious needs

Faversham House On-Site Facilities

  • Onsite car parking including, undercover parking, disabled
    parking spaces and sheltered pick up and drop off areas
  • Multiple activity and function rooms
  • Private dining and special function rooms available
  • Spacious outdoor balconies
  • Large garden area with sheltered seating and water features
  • Outdoor recreation consisting of putting green, miniature bowls
    and remote control car circuit track
  • An embraced animal husbandry program both indoor and outside
  • Hairdressing salon and beauty therapy room
  • Therapy and private consulting suite

Specialist and Allied Health Aged Care Services

  • Respite Care
  • Dementia Specific Unit
  • Palliative Care
  • Physiotherapy, Speech Therapy, Specialist Dentist
  • Podiatrist, Dietician, Wound Consultant, Optometrist
  • Geriatrician
  • Psychologist / Psychiatrist

Dementia Specific Unit

Faversham House has an “Assisted Memory Unit” which provides for specialised
dementia care. It has its own specifically designed secure
garden area and an an activity lounge designed specifically for this
area of need. We have appropriate and tailored lifestyle programs
which run each day in the Unit.


The Lifestyle team delivers an extensive Lifestyle Program. They
provide a wide variety of activities to meet individual interests,
cultural backgrounds, social, emotional and physical abilities.
Continued participation in the community is encouraged through
volunteers, visits by schools, church and library services, as well
as opportunities for bus outings.


An active continuous improvement management system is in place. The
Aged Care Quality Council’s continuous ongoing audit program ensures
Faversham House is externally and independently assessed.


Ministers from Catholic, Anglican and Uniting churches visit
Faversham House to conduct regular services.


  • walking distance to Canterbury and Chatham stations
  • walking distance to Maling Road Shops
  • on-site parking, open and undercover, 3 disabled bays


Download Brochure for more information



Single Room

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Superior Large
Single Room

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Superior Large Single Room with Kitchenette

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Stay up-to-date on the Faversham Refurbishment


Admission Enquiries

If you would like more information please contact our Admission Officer

  • phone: 03 8809 4901
  • email: admissions@basscare.org.au

Download a copy of the Financial Information Statement giving an overview of accommodation payment fees.

Download a copy of the Cost to Resident to learn more about accommodation payment fees.

Download a copy of the Permanent Residential Aged Care Request for a Combined Assets and Income Assessment Form. This form is to be completed by people wishing to have an assets assessment for the purpose of entering permanent residential aged care.



BASScare is a Commonwealth Government approved Residential Aged Care Provider. At BASScare we understand that moving to a supported residence is a difficult decision. Prospective residents and their  families are most welcome to make an appointment to visit and inspect the facilities at Faversham House.

Entry is subject to eligibility based on care needs as determined by the Aged Care Assessment Service (A.C.A.S.). Referral to this service can be made by a local medical practitioner. If you are on our waiting list, please contact us every month to keep us informed of your intention to remain on the list. Forms will be destroyed in a confidential manner if no contact is made.

Faversham House
27 Shierlaw Ave Canterbury Victoria 3126


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